We believe that a CRM Application should be used by every person in an organization and should not be limited to only certain number Customer Relationship Executives, just to save per user costs. The back office staff, accounts team, store keeper and even HR team would require to interact the customer, besides the Sales Team. Each of the department should also know the outcome of the interaction by other department on different contacts of the customer.
To facilitate uninterrupted interaction RAALINK CRM is offered to all our clients with UNLIMITED NUMBER of USERS, in both hosted and premise based installations. RAALINK is designed such a way that the load on the hardware and network is optimized to handle multiple concurrent interactions.
The Users are Classified in Different Groups with Different Categories with individual rights to view, edit, modify different modules. The Users also have a hierarchical structure enabling auto approvals.