Prompt Technical Support is the back bone for a highly user intensive Customer Relationship Management Application. We have been successful in this industry since we have been hand holding all our clients, till they are able to manage on their own. We have a detailed implementation processes where we stress in creating the past history of existing customers in whatever available form available and converting them into a suitable format for input into our solution. We emphasize on the extensive training for all Users and Administrators to get adapted to the application and they soon realize the value of RAALINK in streamlining their day to day functioning.
Our 24X7 Support Center acts immediately on any customer issues and 99% of the reported issues are resolved with remote support. Our solutions are constantly improved with new features added and all our clients are automatically benefited with each upgrade of our solution.